As a long term member of AITO (Association of Independent Tour Operators) Agents I was delighted and quite overwhelmed to receive the first AITO Chair’s award from Gemma Antrobus in January 2024, who said:
‘IF THERE WAS A MOULD FOR THE PERFECT INDEPENDENT TRAVEL AGENT, THEN THE CHAIR’S AWARD WINNER WOULD FIT IT PERFECTLY. OUR WINNER HAS SPENT THEIR ENTIRE CAREER IN TRAVEL AND IS KNOWN AND RESPECTED BY MANY. THEY ARE A TRUE CHAMPION FOR THE INDEPENDENT AGENT AND AITO PARTICULARLY, ENSURING THEY ALWAYS PUT AITO FIRST WHEN LOOKING FOR A TOUR OPERATOR PARTNER AND ALSO RECOMMENDING NEW AGENTS TO THE ASSOCIATION. THIS AGENT HAS DEVELOPED THEIR BUSINESS AS THE TRAVEL INDUSTRY HAS EVOLVED, BUT ALWAYS PUTS THEIR CLIENTS’ NEEDS FIRST AND FOREMOST. NOT ONLY A FABULOUS AGENT BUT ALSO A LOVELY PERSON’